Feature Requests

Allow for a more direct way to integrate Zoom or Google Meet for online services.

Currently, if there are full bookings for a service within the available booking window clients can register only for booking-specific waitlists (i.e. to be notified if a spot opens in that specific booking). If there are no bookings on the schedule within the available booking window, clients can instead join the general service waitlist. This request is to give clients the option of joining the general service waitlist, even if there are (full) bookings on the calendar. i.e. To be notified when any spot opens up, in any booking.

Allow users to enable a notification so that they are informed when a customer manually updates their information through the Private Client Portal. This may include pet vaccine data, contact information, etc.

Clients can self-register for available group bookings through the calendar in the Private Client Portal. This request is to also allow clients to register for the waitlist for full bookings listed on the Private Client Portal calendar.

Currently manually scheduled blocked times are scheduled one at a time. This request is to add the option of recurring scheduling to blocked time scheduling (similar to how recurring bookings are scheduled).

This request includes the following items: When a client cancels a booking, add an interface to make another booking. Option to include cancel and/or reschedule buttons in booking confirmation messages. "Reschedule" button in Private Client Portal (in addition to existing "Cancel" button for cancellable services).

At the moment, the only indication of when a phone number is marked invalid for SMS messages is in the customer's history. This request is to include more visible information (possibly next to/within the phone icon under the customer's contact details) indicating if a number is valid or invalid.

Sometimes clients register for the wrong service. Create an interface to make it easier to move them to a different booking and handle credits.

When scheduling bookings manually, the calendar preview displays only other bookings at the selected date/time, not blocked times. This request is to have blocked times also appear on the preview calendar.

Custom service colours currently impact only the user-facing calendar, not client-facing calendars. This request is to have custom colours display for clients on the Public Calendar and Client Portal Calendar.