Feature Requests

Deliver a native Android and iOS client app for end-clients to access the Client Portal.

Have a dedicated functionality for collecting and viewing client feedback through surveys/reviews.

At the moment boarding services all have their prices set as a nightly rate. For fixed duration services that means users need to calculate a nightly rate even if they are charging a fixed rate for their fixed duration service. This can result in some challenging pricing setups especially if the number of nights does not divide evenly into their price. i.e. Very common for facilities to offer a 2 week B&T service. This means 13 nights, which does not often divide nicely into a set price.

Allow memberships to be added to custom invoices Add way to manually cancel pending invoices for failed membership payments Add fortnightly billing option Ability to assign intake forms to memberships Easier way to provide free access to online courses Allow clients to opt-in to resubscribe before the end of their membership period Allow clients to update card into associated with membership prior to failed payment (i.e. if card is coming up on expiry) Extend discount functionality to memberships Adjust how inactive memberships display on customer profiles & customer index Make membership history visible to users Ability to assign memberships to services/series (i.e. to automatically provide course access when client books a service/series)

This request includes multiple components: Minimize booking gaps (i.e. on days with existing appointments, restrict client self-booking to right before/after existing appointments) Set limit for number of bookings assigned to a user during scheduled hours Set weekday-dependant pickup/drop-off ranges for boarding services

Puppy services often have different vaccine requirements compared to services for adult dogs. At the moment, if a pet is missing any vaccine information, their vaccine icon indicates that they are missing info. This can make monitoring vaccine status for puppy services somewhat more challenging. This request is for either a service override option for vaccine status where users can select which vaccines they need for specific services, or increased visibility of registered pet vaccine dates on booking information pages.

Currently clients select one date/session at a time when booking. This request is to allow customers to make multiple date/time selections at once to help make self-booking more efficient.

Currently documents can be sent only from specific customer profiles. This request is for the ability to send uploaded documents to all clients registered for a specific booking.

For families where multiple individuals may be booking and/or want updates (booking reminders, report cards, etc.) about the same pet. Allow a single pet profile to be associated with multiple client profiles.