Clarify Documents vs Vaccines areas in client portal
under review
Marisa Walker
We have a large number of clients uploading their pet's vaccine records in the Client > Documents area rather than in the Pet > Vaccine info area. We have included instructions in our booking confirmation emails directing them to the Pet > Vaccines area, but they are still tempted by Documents. Possible to add a note or guidance in the Documents area of the client portal that directs them to upload vaccines elsewhere?
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Lauren Taylor
updated the status to
under review
Nathan Bertram
updated the status to
planned